Cool Software
Posted on October 22, 2021 by Holly Jensen

This original article was featured in the October 2021 issue of The Chiropractic Assistant In this day and age, software is everywhere! There are new apps and tech seemingly every day. It can be overwhelming trying to navigate what’s a useful tool and what’s just smoke and mirrors. When it comes to managing a chiropractic office,

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If You Don’t Have This, Time For An Upgrade! (Learn to increase patient retention)
Posted on August 25, 2021 by Miles Bodzin, DC

This original article was featured in the August 2021 issue of Chiropractic Economics I’m often asked if I would have done anything differently when I first started out in practice many moons ago for higher retention. I am 100% sure that the one thing I would have done differently was to get a mentor much

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The Patient Journey: Patients Get The Best Results When They Follow Through
Posted on August 3, 2021 by Holly Jensen

This original article was featured in the August 2021 issue of The Chiropractic Assistant In order to deliver on the true promise of chiropractic, it’s important for our patients to complete the treatment plan outlined for them by the doctor, AKA, complete the patient journey. As chiropractic assistants, it’s our job to do everything that

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How to Create Magic at the Front Desk
Posted on February 5, 2021 by Holly Jensen

This original article was featured in the February 2021 issue of The Chiropractic Assistant Magazine Abra Cadabra!  Time for you to make some magic at the front desk!  When we think of magic, we think of something that seems impossible being accomplished against all odds.  Did you picture someone in a black suit with a wand

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Loyal Patients in 2021
Posted on February 3, 2021 by Miles Bodzin, DC

This original article was featured in the February 2021 issue of The American Chiropractor Welcome to 2021!  If 2020 has taught us anything, it’s how absolutely unpredictable the world is.  Practices from all over were greatly impacted by the events of 2020. And if there is one thing we observed, it’s that the practice that

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Four Things You Can Do Today To Make Tomorrow Better (Practice Tools)
Posted on December 4, 2020 by Holly Jensen

The original article was featured in the December 2020 issue of The Chiropractic Assistant Magazine. “I just need a few more hours in the day!”  Have you ever had one of those days where you’ve said that? Maybe you’re having one of those days right now! No matter how amazing you are at managing your time, we

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Four Pillars of Patient Loyalty
Posted on July 15, 2020 by Miles Bodzin, DC

Article featured in the February 2020 issue of the American Chiropractor. When it comes to the topic of growing a practice, most doctors I speak with assume the priority is on getting new patients, not creating patient loyalty. After all, isn’t growth simply a matter of seeing more people? It seems pretty straight forward. Right?

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How to Cultivate Patient Loyalty
Posted on July 7, 2020 by Holly Jensen

Successful, profitable practices have one thing in common. They have loyal patients.  Did you know it costs six to seven times more to acquire a new patient than to retain an existing one? In today’s marketplace, the path to financial freedom while experiencing more joy in practice depends on you cultivating patient loyalty.  So how

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How to Cultivate Patient Loyalty – With Dr. Miles Bodzin
Posted on May 21, 2020 by Holly Jensen

Would you like to know how this DC had a patient visit average of 300+? That’s 24 times the national average for chiropractic care. Care Plans are the foundation of patient retention. Not only do they help patients from dropping out of care, but they also allow patients to fully value your treatment plan recommendations!

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How To Automatically Have Patients Update Billing
Posted on March 7, 2019 by Holly Jensen

In this episode of Ask The CP Expert Live, Holly Jensen shows how to use Cash Practice software to automatically have patients update their own billing for declined payments or recurring payments. In addition, she reviews how to automatically email receipts and how to have patient signatures on file with the EZ Payment Signature On File

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