How to Cultivate Patient Loyalty

Posted on July 7, 2020 by Holly Jensen

Successful, profitable practices have one thing in common. They have loyal patients. 

Did you know it costs six to seven times more to acquire a new patient than to retain an existing one? In today’s marketplace, the path to financial freedom while experiencing more joy in practice depends on you cultivating patient loyalty. 

So how do you do that?

Enter Cash Practice.

Don’t let our name fool you…our technology will help ALL types of practices apply the four pillars of patient loyalty. Even those that accept insurance.

Loyal patients need feedback on how they’re progressing with care. 

The Wellness Score® produces a report card that lets your patients know how they’re doing. Everybody knows the importance of getting straight A’s. Patient loyalty increases when patients see their grades are getting better and better. 

Loyal patients need a game plan.

The Care Plan Calculator provides a clear, concise road map for patients to know precisely what their commitments are. Patient loyalty increases when offering compliant and affordable monthly payment options, making it easy for your patients to enroll and stay under care.

Loyal patients require convenience, ease, and a frictionless payment experience. 

The Auto-Debit System® allows you to forget about chasing dollars and start enjoying patients who see their automated payments as part of their everyday life. Now you’ve become part of their routine, helping them become more loyal.

Loyal patients need to hear from you frequently. 

The Drip-Education® Email Marketing System allows you to routinely connect with your patients and remain more relevant to them. Using a system that automatically emails them your branded educational or marketing content helps you cultivate their loyalty even more. 

With the four pillars of Cash Practice, you will be confident.

With a clear sense of direction, you’ll know what to do to build patient loyalty and how to do it, over and over again.

And you’ll do it with joy.

That’s what true professional freedom feels like when you become successful and profitable. We know because we help doctors like you every single day.

For more information, click HERE to schedule a call with a Cash Practice Specialist today!

About the Author

Holly Jensen, the esteemed Chief Operations Officer of Cash Practice Systems, oversees a pioneering platform highly regarded in the chiropractic community for its unparalleled ability to boost revenue and retention rates. At its core are innovative tools like The Wellness Score, Care Plan Calculator, Auto-Debit, and Drip-Education Systems, meticulously crafted to aid doctors in enhancing patient retention and revenue. With unwavering commitment, Holly has been instrumental in solidifying Cash Practice Systems as the premier choice for chiropractors seeking practice optimization. Prior to her COO role, Holly collaborated with Dr. Miles Bodzin, CEO of Cash Practice Systems, in leading a highly successful wellness practice in San Diego, showcasing dedication to patient care. Together, they've dedicated over two decades to advancing chiropractic care, inspiring practitioners worldwide. Explore CashPractice.com for transformative tools.

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