The Ugly Truth of Passing Merchant Fees on to Your Patients
Posted on September 6, 2023 by Holly Jensen

Lately, there has been a growing trend of businesses passing credit card merchant fees on to their patients. We’ve even seen some companies falsely advertising 0% merchant fees! This practice, known as “cash discounting” or “surcharging,” can lead to a number of problems for businesses and their customers. Here are 10 reasons why you should

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[VIDEO] Chiropractors: Increase Revenue & Retention in Your Practice
Posted on April 7, 2023 by Holly Jensen

Patient retention is the best-kept secret for growth, financial independence, and better outcomes. In this session, attendees will learn effective strategies and solutions to retain patients, the foundation for long-term success! With more patients staying under care for the entirety of their recommended treatment plan, they are more likely to experience better clinical outcomes while

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Beyond Patient Education
Posted on March 8, 2023 by Miles Bodzin, DC

This original article was featured in the February 2023 issue of Chiropractic Economics. What are your retention goals and how are you going to achieve them? If patients knew what I knew, they would do what I do.  No doubt that’s not your first time hearing that statement. I’m sure you have also had patients who really

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2 Ways to Increase Revenue & Retention
Posted on January 18, 2023 by Holly Jensen

Do you struggle with patients affording your care, so they drop out? Maybe they just want to use their insurance, have high deductibles, or maybe it’s how financials are presented. Whatever the reason, It’s frustrating. When consulting with doctors on this very topic, we’ve heard it all. And you may be surprised that most of

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Software and Notes: Organization
Posted on November 11, 2022 by Holly Jensen

This original article was featured in the October 2022 issue of The American Chiropractor – The Chiropractic Assistant.  Software and Notes: Organization Have you ever had one of those brilliant ideas where you say “There should be an app or a software that makes this easier! It can do XYZ…” only to learn that there’s already a

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Rethinking Retention
Posted on August 16, 2022 by Miles Bodzin, DC

  This original article was featured in the August 2022 issue The American Chiropractor.  Rethinking Retention  If patients knew what I knew, they would do what I do. No doubt you know that saying. We’ve all been taught that patient education is essential regarding retention. It’s so ingrained in us that we assume it’s the

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Need a Patient Retention Strategy?
Posted on February 14, 2022 by Miles Bodzin, DC

This original article is featured in the February issue of Chiropractic Economics As chiropractors, we are guided by our principles.  For example, “the body is self-healing” Or “the nervous system is the master system”.  These principles guide what we do, and without them, who knows what we would do with our patients.  In essence, the

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Keeping Existing Patients is Easier Than Getting New Ones
Posted on February 2, 2022 by Miles Bodzin, DC

This original article is featured in the February 2022 issue of the American Chiropractor Keeping existing patients is more straightforward than getting new ones. We all know it’s true. In fact, from a business standpoint, keeping existing patients is not only easier, but it’s better. If we all know this to be true, why do

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Why “NO” isn’t the end (Refunds)
Posted on November 9, 2021 by Miles Bodzin, DC

This original article was featured in the November 2021 issue of Chiropractic Economics Do you know what one of the main triggers for complaints filed against doctors to their state board is?  Disagreements over money  – specifically when it comes to amounts expected for a refund..   We all hate it… That moment when talking about money with

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Communicating with Patients IS Marketing
Posted on October 6, 2021 by Miles Bodzin, DC

This original article was featured in the October 2021 issue of The American Chiropractor  You have probably read dozens of articles and listened to hundreds of talks on the topic of marketing. You can spend hundreds of dollars on creating the best funnel for your social media marketing and spend hours taking courses that teach

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