CAREERS

Are you ready to join our team?

We’re on a mission to help doctors increase patient retention while achieving better clinical outcomes and better health for the people they serve. This is a rewarding career for the right person with opportunities for growth.

Training & Support Representative: $19/ hour ($20/ hr after 90-day training period)

  • Remote
  • Full-time
  • Permanent position

Company Information

CashPractice.com is a fast-growing web-based company that provides state-of-the-art online tools for chiropractic offices to use for their day-to-day operations.

We’re on a mission to help doctors increase patient retention while achieving better clinical outcomes and better health for the people they serve. This is a rewarding career for the right person with opportunities for growth.

Our perfect candidate embodies the Cash Practice Core Values of Team, Loyalty, Perseverance, No Gossip, Optimism, Integrity, Innovation, Quality, Service, Well-Being, and Heart.  All together, making for an incredibly enjoyable work environment and experience.

Our most successful employees are those who have a strong work ethic, are team players, are willing to learn, and are flexible and able to work in a fast-paced environment. 

What is Expected of You?

  • Answer inbound calls, emails, and chats in a fast-paced environment and perform necessary follow-up.
  • Provide excellent customer service with a happy-to-help attitude. We take great pride in our top-notch 5-star customer service.
  • Works well in a team environment. We help each other as much as possible to ensure stress levels stay as low as possible.
  • Follow company policies and procedures.
  • Keep a record of your customer interactions in our CRM.
  • Must maintain strict confidentiality by protecting sensitive information related to financial data and health-related data.

What you can expect if this sounds like a good fit.

This position is 100% remote! We work 8.5-hour days with two 10-minute paid breaks and a 30-minute lunch break. Benefits are available after your first 90 days of employment.

Your normal day will consist of conversing with clients via chat, email, and assisting clients over the phone with training and support. 

At Cash Practice you will be a valued and respected team member. The company culture is kind, compassionate, and fun. We cultivate an environment where you can be yourself and take pride in the work you do. 

Position Requirements:

  • Available for full-time, remote work Monday through Friday, 8:00 AM – 4:30 PM Pacific Standard Time
  • Excellent communication skills: Verbal and written
  • 1-3 years of customer service experience
  • Basic knowledge of Google Workspace is required (Gmail, google docs, google sheets, etc)
  • Ability to quickly learn and use programs & software while navigating multiple windows to obtain necessary information while assisting customers.
  • Required to be on webcam for company meetings
  • Detail-oriented, ensuring tasks are completed fully and accurately
  • Self-motivated and reliable
  • Must have a strong wired internet connection and a quiet, distraction-free workspace (No-wifi)
    • Preferred but not required: 
      • Experience working in a remote environment 
      • Experience with the chiropractic profession

Benefits:

    • Computer, monitors, keyboard, mouse, headset, virtual phone, and webcam are all provided by the company for the duration of employment and for work use only. 
    • Paid holidays
    • Paid vacation 
    • Health insurance
    • Dental insurance
    • A retirement plan is offered after the introductory period

How To Apply:

Email jobs@cashpractice.com

Your application MUST include an introduction containing a pitch on why we should consider you for the position.

Separate yourself from the crowd by including a short video message with a brief introduction of who you are and why you are interested in the job.



cash practice team

A team that truly wants to see you succeed and
is excited to show you how.

We are excited to help you succeed. From the sales team who is here to help you see the value of becoming a client, to our merchant services department, technical and customer support personnel, and software engineers, all the way up to our executives; we all share a common mission: To help increase your patient retention and cash collections and reduce your dependence on insurance.

About Cash Practice Bodzin - Meet the Team

Dr. Miles Bodzin, Founder & CEO

An unlikely combination of talents, education, and experience lead to success.

After leaving the study of electrical engineering, Dr. Bodzin pursued a career as a chiropractor, where for nearly two decades he built a very successful wellness practice. A big part of his success was the result of developing systems that removed the obstacles to patient compliance, thus allowing patients the opportunity to get the best results possible.

Ultimately, this lead to his understanding of how to build a practice with extraordinarily high patient retention. He now brings that knowledge to others, helping them build practices and businesses where their patients become lifetime clients.

Watch Our Story

THE CALLING – A True Story

It’s 1989, and Miles Bodzin, a young college-aged man about to graduate, is frustrated with the direction of his life, drops out to go after his newly discovered calling in life.

The true story of his unwillingness to conform, he convinces his fiance, Mechelle, of his new calling, and together they risk convention in its pursuit.

Join Cash Practice Systems today!

Start today for as little as $49/mo. Training is included.